NEWSTECHNOLOGY

350 Public Sector agencies on the Smart workplace – Ursula

Minister for Communications and Digitalisation, Mrs Ursula Owusu-Ekuful says about 350 public sector agencies are currently using the Smart Workplace Platform.

Minister for Communications and Digitalisation, Mrs Ursula Owusu-Ekuful says about 350 public sector agencies are currently using the Smart Workplace Platform.

The Smart Workplace is a virtual workplace platform that provides document management, correspondent management, email services, remote working capabilities is connected to themes.

”I do not know how the public services would have worked during the lockdown without the smart workplace. It is a very helpful tool that helped us during the pandemic”.

The Government of Ghana, through the Ministry of Communications and its implementing agency— the National Information Technology Agency (NITA), have deployed its Smart Workplace solution to all Ministries, Departments and Agencies (MDAs), and Metropolitan, Municipal and District Assemblies (MMDAs).

The rollout of the Smart Workplace is being carried out by NITA in collaboration with eSolutions Consulting, the firm contracted to design and implement the Smart Workplace platform.

The Smart Workplace solution has over 19 features and several benefits and provides staff with a highly efficient work environment by providing a single access point to all resources employees will need for their daily tasks. These include Enterprise EmailCalendarMicrosoft Teams (video conferencing), Document ManagementCorrespondence ManagementElectronic MemosCorporate News/AnnouncementsEnterprise SearchTask ManagementKnowledge Management, and Workflow Automation.

The rest are Business Intelligence and AnalyticsTimesheetProject Monitoring, Business Application AccessNotificationsSurvey, Media Gallery and Mobile Access.

Smart Workplace is also expected to help automate manual business processes such as Leave, Vehicle and Payment requests, as well as Stores Requisitions.

The piloting of the Smart Workplace solution commenced in 2018.  However, the Government, accelerated its deployment amongst public agencies in the wake of the COVID-19 Pandemic to enable public sector workers to work remotely and virtually to reduce personal contacts, curb the spread of COVID-19 and ensure that public sector workers are safe.

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